Our commitment to your family

Every roommate goes through a rigorous five-step process: identity verification, FBI and DOJ background checks, reference and experience review, personality and compatibility assessment, and comprehensive training. Only a fraction of candidates make it through. Learn more on our screening process page at meethomies.com/our-screening-process.

We address concerns immediately. Our program managers conduct monthly check-ins and are available 24/7. If a match isn't working despite mediation, we help transition to a new roommate while ensuring continuity of support. No one is ever left without care.

As involved as you want. Many families participate in meet-and-greets, help with the transition, and stay in regular contact. We provide ongoing updates and welcome family input throughout the match. Life-sharing is about independence, not isolation.

It means exactly what it sounds like. If there's an emergency at 2am on a Saturday, you can call us and reach a real person on our team — not a call center, not a voicemail. We're available around the clock, 365 days a year.

Yes. We expect an adjustment period when any new match begins — that's normal with any roommate situation. During this time, we increase our check-in frequency and provide extra support to both the client and roommate to ensure a smooth transition.

In a group home, multiple people share a facility with rotating staff. With Homies, your loved one lives in a real home with one compatible roommate who they chose. They make their own decisions, set their own schedule, and build a genuine friendship — not a care relationship.